Privacy Policy

Last Updated: 1 October 2026

Global Windows & Doors Solutions (“we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, contacting us, or requesting information about our windows and doors products and services.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or interact with our website.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Full name
Phone number
Email address
Project details
Property or project information
Product preferences
Enquiry or quotation details
Any other information you choose to provide through our website or contact forms

We may also automatically collect certain technical information when you visit our website, such as:

IP address
Browser type
Device type
Operating system
Pages visited
Website usage information
Referring website
Date and time of visits

2. How We Use Your Information

We may use the information we collect to:

Respond to your enquiries and requests
Provide quotations and product information
Understand your project requirements
Provide our products and services
Contact you regarding your enquiry
Schedule consultations or discussions
Improve our website, products, and services
Maintain website security
Analyse website usage and performance
Comply with applicable legal and regulatory requirements

We will only use your personal information for purposes that are reasonably related to our business activities and as permitted by applicable law.

3. How We Collect Information

We may collect information when you:

Submit a contact or enquiry form
Request a quotation
Contact us by phone or email
Browse or interact with our website
Communicate with us about a product or project

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality, understand website usage, and provide a better user experience.

Cookies may help us:

Remember certain preferences
Understand how visitors use our website
Monitor website performance
Improve website functionality
Measure marketing and advertising performance

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

5. Analytics and Third-Party Services

We may use third-party services such as website analytics, advertising, hosting, security, payment, communication, or other technology providers.

These services may collect or process information in accordance with their own privacy policies.

Where third-party services are used on our website, we take reasonable steps to ensure that information is handled appropriately and securely.

6. Sharing Your Information

We do not sell or rent your personal information.

We may share personal information with trusted third parties where reasonably necessary to operate our business or provide services to you. These may include:

Website hosting providers
IT and technology service providers
Website analytics providers
Marketing and advertising providers
Communication service providers
Professional advisers
Service providers involved in fulfilling your project or enquiry
Government authorities or other parties where required by law

We only share information where there is a legitimate business, contractual, legal, or operational reason to do so.

7. Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to provide our services, maintain business records, resolve disputes, or comply with legal obligations.

8. Overseas Disclosure

Some of our service providers or technology platforms may store or process information outside Australia.

Where personal information is disclosed to an overseas recipient, we take reasonable steps to ensure that the information is handled in accordance with applicable privacy requirements.

9. Your Privacy Rights

Depending on applicable Australian privacy laws, you may have rights regarding your personal information, including the right to:

Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Ask questions about how your information is handled
Request that your information be deleted where legally appropriate
Make a privacy complaint

Some requests may be subject to legal or regulatory requirements.

10. Marketing Communications

If you provide your contact details to us, we may contact you regarding your enquiry, quotation, products, services, or project.

Where required by law, we will obtain appropriate consent before sending marketing communications.

You may request to stop receiving marketing communications at any time by contacting us or using an unsubscribe option where provided.

11. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policy of any external website you visit.

12. Children’s Privacy

Our website is intended for general audiences and is not specifically directed towards children.

We do not knowingly collect personal information from children for purposes that are not permitted under applicable law.

13. Privacy Complaints

If you believe that we have not handled your personal information appropriately, you can contact us using the details below.

We will review your complaint and take reasonable steps to address your concerns.

If you are not satisfied with our response, you may have the right to contact the relevant Australian privacy regulator, including the Office of the Australian Information Commissioner (OAIC).

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, or applicable privacy requirements.

Any updates will be published on this page with the revised “Last Updated” date.

15. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Global Windows & Doors Solutions

Phone: +61 416 920 765
Email: globalwindowssolution@gmail.com
Address: 123 Collins Street, Melbourne VIC 3000, Australia

We are committed to handling your personal information responsibly and providing transparency about how your information is collected and used.