Terms & Conditions
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Last Updated: 1 October 2026
Welcome to the website of Global Windows & Doors Solutions (“we”, “us”, “our”, or “Global Windows & Doors Solutions”).
By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of our website.
1. About Our Website
This website provides information about our windows, doors, sliding doors, aluminium windows, custom solutions, and related services.
The information on this website is provided for general informational purposes and may be updated or changed without notice.
2. Use of Our Website
You agree to use this website only for lawful purposes.
You must not:
Use the website for any unlawful or fraudulent purpose
Attempt to gain unauthorised access to the website or its systems
Introduce malicious software, viruses, or harmful code
Interfere with the operation or security of the website
Copy, reproduce, or misuse website content without permission
Use information from the website to impersonate another person or business
Submit false, misleading, or inaccurate information through our forms
We reserve the right to restrict or terminate access to the website where we reasonably believe these terms have been breached.
3. Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, colours, dimensions, finishes, and other information displayed on our website are accurate.
However, actual products may vary from website images or descriptions due to:
Screen and display differences
Lighting conditions
Material variations
Manufacturing processes
Product updates
Availability of specific finishes or configurations
Product information should therefore be considered indicative unless confirmed in writing by us.
4. Quotes and Estimates
Any quote, estimate, pricing information, or project information provided through this website is subject to confirmation.
A request submitted through our website does not automatically constitute acceptance of an order or a binding agreement.
Final pricing may depend on factors including:
Product selection
Measurements and dimensions
Materials and finishes
Quantity
Installation requirements
Site conditions
Delivery requirements
Customisation
Additional services
A quotation may be subject to specific terms, conditions, expiry dates, and inclusions stated in the quotation provided to you.
5. Custom Products and Projects
For custom windows, doors, and other project-specific solutions, specifications must be confirmed before production or installation.
Once a custom product or project has been approved, changes may affect the price, timeframe, materials, or installation requirements.
We may require written approval of measurements, specifications, colours, finishes, and other project details before proceeding.
6. Measurements and Site Information
Where measurements or site information are required, accurate information is important to ensure that products are manufactured and installed appropriately.
Where applicable, measurements may need to be confirmed by our team or an authorised professional before production.
We are not responsible for delays, additional costs, or issues resulting from inaccurate information supplied by a customer or third party.
7. Installation
Where installation services are provided, installation will be carried out according to the agreed project requirements.
Installation timeframes may vary depending on:
Project size
Product availability
Site access
Weather conditions
Existing structures
Building conditions
Customer requirements
Other contractors or third-party activities
Any installation timeframe provided is an estimate unless expressly agreed otherwise in writing.
8. Pricing and Payment
Prices provided by us may change due to product availability, supplier pricing, material costs, project requirements, or other factors.
Unless otherwise agreed in writing, payment terms will be specified in the relevant quotation, invoice, or project agreement.
Additional work or changes requested after approval may result in additional charges.
9. Website Availability
We aim to keep our website available and operating correctly. However, we do not guarantee that the website will always be:
Available without interruption
Free from errors
Free from technical issues
Free from viruses or other harmful components
We may temporarily suspend or restrict access to the website for maintenance, security, updates, or technical reasons.
10. Intellectual Property
Unless otherwise stated, all content on this website is owned by or licensed to Global Windows & Doors Solutions.
This includes:
Website design
Text
Images
Graphics
Logos
Product information
Branding
Layouts
Other website materials
You must not reproduce, modify, distribute, publish, sell, or commercially exploit our website content without our prior written permission.
11. Third-Party Links
Our website may contain links to third-party websites or services.
These links are provided for convenience only. We do not necessarily endorse or control third-party websites and are not responsible for their content, availability, security, products, services, or privacy practices.
You access third-party websites at your own risk and should review their applicable terms and policies.
12. Limitation of Liability
To the extent permitted by law, Global Windows & Doors Solutions will not be responsible for losses or damages arising from your use of, or inability to use, this website, including indirect or consequential losses.
Nothing in these Terms & Conditions is intended to exclude, restrict, or modify any rights, guarantees, warranties, or remedies that cannot legally be excluded under applicable Australian law.
Where Australian Consumer Law applies, nothing in these terms limits or excludes those rights.
13. Australian Consumer Law
Our products and services may be subject to rights and guarantees under the Australian Consumer Law (ACL).
Nothing in these Terms & Conditions is intended to remove or limit any consumer rights that cannot legally be excluded.
If you believe a product or service does not meet applicable consumer guarantees, please contact us so that we can assess the matter and determine an appropriate resolution.
14. Warranty
Where a product or service is covered by a manufacturer’s warranty or our own warranty, the applicable warranty terms will apply.
Warranty coverage may depend on:
Product type
Installation
Proper use
Maintenance
Manufacturer requirements
The specific warranty terms provided with the product or project
Warranty claims may require proof of purchase, project details, photographs, inspection, or other relevant information.
15. Customer Responsibilities
Customers are responsible for providing accurate information and reasonable access required to complete an agreed project.
Customers should also:
Provide accurate contact and project information
Confirm product selections and specifications
Provide reasonable site access where required
Follow applicable product care and maintenance instructions
Notify us promptly of any issues or concerns
16. Privacy
Your use of our website is also subject to our Privacy Policy.
Our Privacy Policy explains how we collect, use, store, and protect personal information.
17. Changes to These Terms
We may update these Terms & Conditions from time to time.
Changes will be published on this page with an updated “Last Updated” date.
Your continued use of the website after changes are published constitutes acceptance of the updated terms, to the extent permitted by law.
18. Governing Law
These Terms & Conditions are governed by the laws applicable in Australia and the relevant jurisdiction in which our business operates.
Any disputes will be handled in accordance with applicable Australian laws and regulations.
19. Contact Us
If you have any questions about these Terms & Conditions, our products, services, quotations, or website, please contact us:
Global Windows & Doors Solutions
Phone: +61 416 920 765
Email: globalwindowssolution@gmail.com
Address: 123 Collins Street, Melbourne VIC 3000, Australia
We are committed to providing quality window and door solutions together with clear, professional, and reliable service.